Privacy Policy
Effective date: July 2026
At Gather & Feast Events, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, enquire about our services, request a quotation, book catering or event planning services, subscribe to our mailing list or contact us.
Who We Are
Gather & Feast Events
Email: hello@gatherandfeastevents.co.uk
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us.
What Information We Collect
We may collect personal information when you:
• Complete a contact form
• Request a quotation
• Book catering, wedding planning or event coordination services
• Order wedding cakes or other products and services
• Subscribe to our mailing list
• Contact us by email, phone or social media
This information may include:
• Full name
• Email address
• Telephone number
• Billing, delivery or event address (where required)
• Event details relevant to your booking
• Dietary or allergy information you choose to provide for catering purposes
• Payment-related information (processed securely by third-party providers)
• Any additional information you choose to provide
We may also collect limited technical information such as:
• IP address
• Browser type and device information
• Website usage data
• Cookies and analytics information
How We Use Your Information
We use your information to:
• Respond to enquiries and provide quotations
• Manage catering, wedding planning and event bookings
• Deliver our catering and event services
• Process payments and invoices
• Cater for dietary requirements where you have provided this information
• Send updates, offers and news where you have opted in
• Improve our website and customer experience
• Maintain records of communication
• Meet legal, accounting and regulatory obligations
We will only use your personal data where we have a lawful basis to do so under applicable data protection laws.
Dietary Information
Where you choose to provide dietary requirements or allergy information, we will only use this information to provide our catering services safely and appropriately. This information will be treated confidentially and retained only for as long as necessary to fulfil your booking and meet any legal obligations.
Contact Forms
If you submit an enquiry through our website, the information you provide will only be used to respond to your request, prepare a quotation or manage your booking.
We do not sell, rent or share your personal information for marketing purposes.
If we do not continue with a booking or enquiry, your information will only be kept for as long as reasonably necessary before being securely deleted.
Email Marketing
If you choose to subscribe to our mailing list, we may send information about:
• Wedding catering services
• Event planning and coordination services
• Wedding cakes and seasonal menus
• Promotions and special offers
• Company news and updates
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Cookies & Analytics
Our website may use cookies to improve functionality and understand how visitors use the site.
Cookies may help us:
• Understand website traffic
• Improve user experience
• Monitor website performance
• Analyse visitor behaviour
You can disable cookies through your browser settings at any time.
Anonymous visitor information may be collected through analytics services used on the website.
How We Store Your Data
We take reasonable technical and organisational measures to keep your personal information secure.
Your information may be stored through secure systems including:
• Website form submissions
• Email correspondence
• Booking records
• Payment providers
• Email marketing platforms
• Secure website hosting providers
We retain personal data only for as long as reasonably necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Sharing Your Data
We do not sell your personal data.
We may share limited information where necessary with trusted service providers, including:
• Website hosting providers
• Payment processing providers
• Email marketing platforms
• Professional advisers and insurers
• Legal or regulatory authorities where required by law
Any third parties handling personal information on our behalf are expected to do so securely and in accordance with applicable data protection laws.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you may have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to certain processing activities
• Withdraw consent where applicable
• Request transfer of your data where appropriate
To exercise any of these rights, please contact: hello@gatherandfeastevents.co.uk
We will respond to requests without undue delay and within one month where required by data protection law.
Complaints Procedure
We take concerns about how we handle your personal information seriously.
If you have a complaint or concern about how your personal information has been used, please contact us first so we have the opportunity to understand the issue and try to resolve it.
You can make a complaint by contacting: hello@gatherandfeastevents.co.uk
We will acknowledge your complaint without undue delay and aim to provide a response within 30 days. If your complaint requires further investigation and we are unable to provide a full response within this timeframe, we will explain the reason for the delay and keep you updated.
If you remain unhappy after contacting us, you have the right to raise your concern with the Information Commissioner’s Office (ICO).
Third-Party Links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing personal information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices. Any updates will be published on this page and will take effect immediately upon publication.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact: Gather & Feast Events